Domains
How to register a domain
Find a free name, add it to the cart, choose the owner, accept the registry documents and pay. A domain usually becomes yours in under a minute.
Registering a domain takes four steps: search, cart, checkout and payment. Everything happens in the cabinet.
For first-year prices, see the prices page and the search results. There are no figures here, so they never go out of date.
What you need
- An account and an organization in the cabinet.
- A role with the right to pay: only such a role can add domains to the cart.
- An owner contact in the "Contacts" book (step 4 below). If you do not have one yet, create it beforehand: Domain owner and contacts.
Step by step
- Open Domains → New domain.
- In the "Name or domain" field, enter a name, for example
kava, and click Search. You can also enter a full address, for example example.com. - Look through the list of zones. Free domains have an add-to-cart button (Add). If a domain is taken, click Watch and we will tell you when it becomes free. The search has filters for groups of zones: Ukrainian, international and new.
- The cart opens on the right. Click Checkout. The "Name" step asks you to choose the domain owner: a person, or an organization or sole proprietor.
- Tick I accept the documents below. These are the offer and the registry documents for the zones in your order (for
.UA, the registry regulations). We keep the versions of the documents together with the order. - Pay from your balance or by a bank invoice. For invoice payment, see the "Billing" section of the cabinet.
- Wait for the "Done" step. Registration usually takes up to a minute. The message "The domain is yours." means everything went through.
Who can be the owner
The owner (the registry calls them the registrant) holds the right to the domain. It can be:
- a person: first and last name;
- an organization or sole proprietor: a name, and the EDRPOU or RNOKPP code.
This affects WHOIS, the registry's public directory. A private individual's data is hidden. An organization's or sole proprietor's data is shown in full: name, address, email and phone. You can change the owner later, but it takes 72 hours.
In the "Contacts" book you cannot choose an entry marked "incomplete address". Add the street, city and country in the contact's card.
If it didn't work
| What you see | What to do |
|---|---|
| "We don't sell this zone right now" | Choose another zone. |
| "We don't sell the .укр zone" | This zone is unavailable. Choose another one. |
| No add-to-cart button, a note about the role | Ask an organization owner or administrator to add the domain: a role with the right to pay is required. |
| The list of owners is empty | Create a contact in Domains → Contacts: owners and administrators of the organization create them. |
| "It didn't work: the ZRAZU team returned the money to your balance" | The registry rejected the registration. The money is already on your balance, so you can try another name. |
| "It didn't work: the ZRAZU team is looking into it" | The team will return the money to your balance or submit the request again. You don't need to do anything. |
| "The registry is responding more slowly than usual" | You can close the page: the domain's status will be in "All domains". |
| The bank has not confirmed the payment yet | If you did not finish paying, pay again. If the money was charged, write to support with the order number. |