Resellers and studios
Web studio cabinet
How a web studio manages clients' domains in one ZRAZU cabinet: joining, a tier by domain count, clients, prices, a monthly statement and transfers.
The web studio program gives you one cabinet for the domains of all your clients: a tier by domain count, a list of clients, a monthly statement with a breakdown, and domain transfers in waves. Joining is free, with no contract or advance.
This is not the same as the reseller program. A reseller sells domains from its own billing, while a studio buys in its own cabinet for its clients. For resellers: how to become a reseller. The studio terms are also on https://zrazu.com/studios/.
What a studio gets
- An inventory of all your clients' domains: expiry dates, name servers, email, SSL, and what can be transferred right now.
- DNS hosting for any of your zones, even if the domain is registered with another registrar.
- Monitoring of the domains you already hold with us, at no extra cost.
- A discount on Ukrainian zones by the number of domains under management. International zones (gTLD) get no discount: they carry a fixed markup over the registry price.
What is not included: cash payouts for clients, hosting (only domains, DNS and SSL), and discounts beyond the published grid.
How to join
The owner or an administrator of the organization joins.
- Open studio mode in the cabinet. It is visible to organization members with domain access. You can also find "Studio mode" in the cabinet command search.
- Read the "Terms" and click "Join the program".
- After joining, a "Studio" item appears in the menu.
Studio cabinet sections
| Section | What it holds |
|---|---|
| Overview | How many domains you have at ZRAZU, your tier, how many remain to the next one, the tier ladder |
| Clients | Studio clients, their domains, the nearest renewal, assigning domains to clients |
| Transfers | Transfer waves and the state of each |
| Referrals | Your referral link and the list of people who came through it |
| Prices | First-year prices by tier: the storefront price, then your price |
| Statement | Payments for the month broken down by client |
| Terms | The program terms and how to leave |
Tier
The tier depends on the number of domains under management (domains registered at ZRAZU in the studio's organization), not on turnover. The tiers are "Base", "Studio", "Studio+" and "Partner". The thresholds and your current tier are shown in "Overview". While a database transfer is in progress, a tier in advance by the transfer plan can be agreed.
The size of the discount is on https://zrazu.com/studios/. The program terms there and in the cabinet's "Terms" section are marked as preliminary.
Clients and domains
- Open "Clients", click "Add a client" and enter the client's name.
- In the "Assign domains to a client" block enter the domains, one per line, choose the client and click "Assign". To unassign, choose "no client".
- The client opens on its own page with a list of domains: expiry date and auto-renewal.
Clients and assignments are changed by the owner or an administrator.
The client stays the domain owner (registrant), the studio manages the account and pays. To hand a domain over to the client's own account, change the owner in the "Owner" tab of the domain card. An owner change takes a 72-hour pause and emails all contacts.
We send your clients no marketing emails and offer them no direct terms. Service emails to the domain owner and contacts (a transfer code, a change of owner, contacts or DNS, the last warning before deletion) always go out: that protects the domain from theft.
Prices
The "Prices" section shows first-year registration for your tier next to the storefront price. This is what the cart will actually charge. Prices are in hryvnia, with or without VAT: you choose in the cart.
Monthly statement
- Open "Statement" and enter the month as 2026-09.
- You will see the paid items by client: amount without VAT, VAT and the total.
- To re-invoice your clients, click "Download CSV for re-invoicing".
The statement is visible to roles with billing access: accountant, admin or owner.
Moving your database
- In "Transfer" check the domains: which can be moved now, which are blocked and why.
- Build a cart with transfer codes and start the transfers.
- In "Transfers" follow the waves: a wave is one transfer order. Partial success is normal: a refusal returns the money to your balance, and the wave goes on.
DNS and registration are moved separately, so sites and email keep working while they wait for the transfer code. We switch nothing without you.
Referral link
"Referrals" holds your link for clients who buy by themselves. Whoever signs up with it appears in the list with a date, without a name: they are their own client until they invite you to their team. There are no cash payouts for invitees.
How to leave the program
We email the transfer code of each domain to its owner, not on screen: that is how we protect against hijacking. Bulk codes for all domains go through Support, after checking that the request comes from the organization owner. The "Terms" section has a "Write to support" button.
If it didn't work
- There is no "Studio" item in the menu. You have not joined the program yet, or your role has no domain access. The owner or an administrator can join.
- You cannot add a client or assign domains. Only the owner or an administrator can.
- "your role does not allow this action". Ask the organization's owner or an administrator.
- The statement does not open. It is visible to the accountant, administrators and the owner.
- "Month format: 2026-09". Enter the year, a hyphen and a two-digit month.
- The "Prices" section says there are too many requests. Wait a minute and refresh the page.