How to become a ZRAZU reseller

A reseller sells .UA domains and SSL certificates to its own customers from its own billing, and buys from ZRAZU at wholesale prices. It suits hosting providers, registrars and anyone who already keeps customer records in a billing system (WHMCS, BILLmanager, HostBill and others).

If you are a web studio and just want to manage your clients' domains in one cabinet, you need a different program: the web studio cabinet.

How it works

There is one route, and all of it goes through the cabinet, with no emails to support:

1. A form in the cabinet.
2. A contract.
3. A sandbox to check your module.
4. A live login.

Your old supplier can keep working in parallel: you do not have to switch everything at once.

Step 1. Submit the form

The form is submitted by the organization's owner or administrator, because they sign the contract. For other team members the cabinet shows only the status of the application.

1. Sign in to the cabinet and open the "Reseller" section. If your organization is not a reseller yet, you will see a "Become a reseller" page.
2. Choose your billing. We have ready-made domain and SSL modules for WHMCS. Any other billing connects via the EPP manual: enter its name.
3. Tick the zones you plan to sell ("All" or individual ones) and whether you will sell SSL.
4. Enter how many new domains per month you expect. A rough guess is fine: it is only for the start.
5. Enter the EDRPOU (8 digits, a company) or the sole proprietor's tax number (10 digits). The contract will be signed with this entity.
6. Enter who signs the contract: full name, phone and email. The website and comment are optional.
7. Click "Send the application".

Step 2. Wait for the answer

After you submit, the cabinet shows "Application received". A manager will contact you at the email from the form, usually within two business days, to agree on the contract.

If the application is declined, the cabinet shows "The previous application was declined" with the reason. You can then submit a new one.

Step 3. Sandbox and live login

After the contract, in "Reseller" → "EPP connection" you create the sandbox login yourself, connect your module to it and run your usual scenario: registration, transfer and so on. Money in the sandbox is test money. Your manager sets up the live login after the check. Details: EPP connection.

WHMCS also needs modules: modules for WHMCS.

What the reseller takes on

The connection is governed by the contract. The reseller:

• verifies its customers and their right to manage the domain;
• is responsible for the accuracy of the domain owner data passed in contacts;
• accepts abuse complaints about its customers and meets our requirements within the agreed time;
• does not promise its customers more than we promise.

What is not available

• International zones (gTLD): there is no channel yet.
• Emulation of other providers' HTTP APIs. Use our API with keys instead.

About prices: reseller price list. A short description of the program is on https://zrazu.com/resellers/.

If it didn't work

• "The application is submitted by the organization's owner or administrator — they sign the contract." Sign in as the owner or an administrator, or ask them to submit the form.
• "An application is already awaiting review". One application is already submitted, you do not need another. Wait for the manager's email.
• "The organization is already a reseller". Your organization is already in the program: go to "Reseller" → "EPP connection".
• "The reseller contract is closed". No new application is needed: to resume working together, write to your manager via Support.
• "EDRPOU — 8 digits (company) or tax number — 10 digits (sole proprietor)". Check the number: digits only, no letters.
• A phone or email error. Fix the field: a phone has digits and may include "+", spaces and brackets; the email looks like name@example.com.
• A website error. Enter an address like example.com.ua or leave the field empty.
• A zones error. Tick at least one zone from the list, or "All".