Help centre
How to pay with VAT
Short answer
The cart has a “with VAT / without VAT” toggle. “With VAT” selects the VAT-registered seller (a limited company) and adds a tax invoice to the receipt; by default, an anonymous visitor sees the price without VAT.
Source: ZRAZU terms of sale
Steps
- Choose the mode in the cart — The “with VAT / without VAT” toggle sits next to the price on zone, certificate, and price pages, and in the cart itself.
- Check the payer profile — The payer profile is chosen together with the mode — its details go on the documents.
- Pay and get your documents — In “with VAT” mode you get a receipt and a tax invoice after payment; in “without VAT” mode, a receipt marked “no VAT charged”.
FAQ
Can the VAT mode be changed after payment?
No, not for an order already paid for — the seller can’t change retroactively. The next purchase or renewal can be placed in a different mode.
Why can’t the cart mix items in different modes?
Because these are two different legal sellers with separate balances: one payment means one seller and one VAT mode.